NEW! Introducing the new overlay chat widget. Read More

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Connect with your customers

Give your brand a voice and build meaningful relationships by talking to customers over live chat.

Increase your sales

Increase the chances of high value engagement and more sales by using proactive chat to automatically reach out to customers.

Provide Personalized Service

Your customers aren't clones. Use advanced analytics and visitor targeting to create a unique experience for each visitor.

See how it works

Customer Spotlight

Datanyze Understands the Value of Responsiveness

In a market where buying data can cost thousands of dollars and is often outdated, Datanyze offers a simpler alternative. However, for a small company growth is a priority and this is where chat plays a major role. With Zopim, Datanyze can quickly identify customers interested in buying and nudge them towards a sale.

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What's new

Organize Your Conversations With Chat Tags

Providing support without understanding your customers’ primary concerns can be both unscalable and ineffective. To enable businesses to overcome this challenge and take real-time support to the next level, we've launched Chat Tags. Businesses not only gain more context about their conversations with customers, they can also streamline their support processes to be more efficient.

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Zopim Analytics 101: Measuring Customer Satisfaction (Part 1)

September 29, 2015 • by Chow Li Ying

Manage your support team with Zopim Premium

April 16, 2015 • by Abhiroop Basu

Zopim helps thousands of businesses engage their customers every day

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