It’s a new dawn
Zendesk Sunshine is an open and flexible CRM platform native to AWS. Connect all your customer data for complete context—wherever it lives—and give developers and admins the tools they need to build the best customer experiences.
Compare plan features
Find your perfect match
Lite |
Professional |
Enterprise |
|---|
Zendesk Sunshine pricing
| Billed annually (per agent per month) | $0 * | $19 * | $59 * |
| Billed monthly (per agent per month) | $0 * | $25 * | $69 * |
Unify all your customer profiles
| External Unified Profiles | 5 profiles per user | 15 profiles per user | |
| API Limits | 250 requests per minute | 500 requests per minute |
Track all your customer interactions
| Zendesk events** | |||
| External Custom Events | 25k per day | 100k per day | |
| Event retention period | 90 days | 1 year | 3 years |
| API Limits | 250 requests per minute | 500 requests per minute |
Store and connect all your customer data with Custom Objects
| Custom Object Records | 100k | 500k | 25M |
| Custom Relationship Records | 100k | 500k | 25M |
| API Limits | 500 requests per minute | 750 requests per minute | 1,000 requests per minute |
Stream events into AWS via Zendesk Events Connector
| AWS Events Connector | |||
| API Limits | 700 requests per minute | 700 requests per minute |
*All Sunshine plans require Support Enterprise or Support Suite Enterprise subscriptions
**Some internal Zendesk events are currently in EAP