Zopim Premium

Deliver exceptional customer service and proactive engagement while growing your business.

Existing Users

New Users

Upgrade Now

or

Try Premium

We’ll contact you for a demo.

Premium helps manage your customer support operation

 
 

ANALYTICS AND REPORTING

Powerful metrics at your fingertips

Analytics plays a huge role in customer service. It sheds light on customer satisfaction, agent performance and helps identify problems before they escalate. Better numbers and quality reports let you measure success and stay on target.

CUSTOMIZABILITY

Extend Zopim’s potential

Customize your Zopim experience with widget unbranding and our developer-friendly REST API.

Build your own custom integration and apps

Export chat, agent, and visitor data into third party systems

Create a professional chat experience on your website

SECURITY

Protect your customer data

Give your customers peace of mind with Zopim Premium. Secure chats and prevent unauthorized access by restricting account usage to predetermined IP addresses.

SUPPORT

Real-time support whenever you need it

Problems can arise at the most inopportune moments. That’s why we’re providing Premium users with round-the-clock support to help keep your business up and running. No rest for us, if it means timely support for you.

FROM THE EXPERT

Maintain top-notch customer service at scale

“Zopim customers are big data nerds, just like us. By providing real-time metrics and daily reports, we have vastly improved the timeliness of our analytics. These actionable metrics empower businesses to correct trends and gaps in performances. Nothing is more satisfying to a team than knowing that their great work is being recognized.”

Start Your Premium Experience

Existing Users

New Users

Upgrade Now

or

Try Premium

We’ll contact you for a demo.

Get updates on the Zopim integration with Businesses on Messenger

Submit

Thanks! We’ll be in touch with updates soon.

Sorry, something went wrong!