A better way to talk with your customers

Zopim lets you chat with customers and give them real-time support.

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Triggers

Engage your customers using proactive chat

Zopim makes it easy for you to automate chats. This lets you reach out and talk to customers before they even ask a question.

 
 
SEE HOW TRIGGERS WORK
VISITOR LIST

Track and monitor your website visitors

Browse the Zopim Dashboard and focus your efforts on those who need your help the most.

 
 
SEE VISITOR LIST IN ACTION
ANALYTICS & REPORTING

Powerful Metrics At Your Fingertips

Analytics plays a huge role in customer service. It sheds light on customer satisfaction, agent performance and helps identify problems before they escalate. Better numbers and quality reports lets you measure successes and stay on target.

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CUSTOMIZATION

Make yourself look good

Each website has its own unique identity, and Zopim is designed to match. Our customizable Chat Badges allow you to choose from different layouts and themes, or even change the picture completely.

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ZENDESK

Put all your customer conversations in one place

Switch between chat, voice, ticketing, and social media to offer uninterrupted support on your customers’ preferred channels.

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Zopim also plays well with many other web platforms and services.

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