NEW! Automatically assign incoming chats to active agents. Introducing Chat Routing. Read More

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Customer Spotlight

Datanyze Understands the Value of Responsiveness

In a market where buying data can cost thousands of dollars and is often outdated, Datanyze offers a simpler alternative. However, for a small company growth is a priority and this is where chat plays a major role. With Zopim, Datanyze can quickly identify customers interested in buying and nudge them towards a sale.

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What's new

Chat Routing: Manage Volume and Satisfaction

Chat Routing automatically assigns incoming chats to active agents. This ensures your customers receive prompt support, your agents don’t get overloaded, and your team managers can manage volume.

Read More

Zopim Agent Essentials: An Introduction to Live Chat

November 27, 2015 • by Chow Li Ying

Organize your Conversations with Chat Tags

November 5, 2015 • by Chow Li Ying

Zopim helps thousands of businesses engage their customers every day

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