A better way to talk with your customers

Zopim lets you chat with customers and give them real-time support.

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Triggers

Engage your customers using proactive chat

Zopim makes it easy for you to automate chats. This lets you reach out and talk to customers before they even ask a question.

 
 
SEE HOW TRIGGERS WORK
VISITOR LIST

Track and monitor your website visitors

Browse the Zopim Dashboard and focus your efforts on those who need your help the most.

 
 
SEE VISITOR LIST IN ACTION
ANALYTICS & REPORTING

Powerful Metrics At Your Fingertips

Analytics plays a huge role in customer service. It sheds light on customer satisfaction, agent performance and helps identify problems before they escalate. Better numbers and quality reports lets you measure successes and stay on target.

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CUSTOMIZATION

Make Zopim look the way you want

Each website has its own unique identity. Express it through customizable Chat Badges with different layouts and themes, or change the picture completely. Your choice.

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INTEGRATIONS

Integrate Zopim with the tools and services you already use

Integrate with Zendesk to provide seamless multi-channel support over social media, email and live chat.

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Zopim also plays well with many other web platforms and services.

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